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<div class="bvseo-question-answer" data-questionid="7364317">
<h2 class="bvseo-question">
O&ugrave; pouvons-nous acheter des piles pour cette cam&eacute;ra &agrave; Qu&eacute;bec ? Merci Alain
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="7798067">
Merci d'avoir pris le temps d'examiner notre produit VTech. Nous sommes vraiment d&eacute;sol&eacute;s d'apprendre la mauvaise exp&eacute;rience que vous avez eue avec votre appareil. Nous voulons vous assurer une exp&eacute;rience positive. Veuillez nous contacter &agrave; https://phones.vtechcanada.com/en/contact-us/support-form&nbsp; ou appelez au 1-800-267-7377 afin que nous puissions vous aider directement.
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2025-02-26</div>
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<div class="bvseo-question-answer" data-questionid="6814496">
<h2 class="bvseo-question">
Can this camera connect to my phone?
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<div class="bvseo-author">Asked by: Madds765</div>
<div class="bvseo-answer" data-answerid="7240167">
No, this Baby Monitor operates in a closed loop at 2.4GHz between the Camera and the Parent Unit LCD. Nothing else but the included Parent LCD screen can view the Audio/Video stream. What you are looking for is a WiFi &quot;Dual Mode&quot; Baby monitor, that can do both the closed loop 2.4GHz, and/or connect via the optional WiFi. We offer many Dual mode WiFi models, denoted by the &quot;RM&quot; letters at the start of the model number. RM5754HD, RM5754-2HD, RM5766HD, RM5766-2HD, etc.
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2024-04-22</div>
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<div class="bvseo-question-answer" data-questionid="6742262">
<h2 class="bvseo-question">
Bonjour, J'ai d&eacute;j&agrave; une cam&eacute;ra comme celle-ci mais j'aimerais en avoir un autre. Si j'ai deux cam&eacute;ra /moniteur comme celle-ci est ce qu'il entre en conflit l'une envers l'autre? Merci
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<div class="bvseo-author">Asked by: Ladyred</div>
<div class="bvseo-answer" data-answerid="7177599">
La cam&eacute;ra et l'unit&eacute; parents sont coupl&eacute;es en usine. M&eacute;langer et assortir les cam&eacute;ras &agrave; la maison n'est pas possible
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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<div class="bvseo-question-answer" data-questionid="6615126">
<h2 class="bvseo-question">
Does the camera have screw mount hole at the bottom of the base to add a flexible wrap mount strap?
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<div class="bvseo-author">Asked by: Dseuydaerlaemankcin</div>
<div class="bvseo-answer" data-answerid="7067424">
The VM5254 comes with a wall mount and screws to attach to the wall.
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2023-12-11</div>
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<div class="bvseo-question-answer" data-questionid="6514496">
<h2 class="bvseo-question">
Does this use wifi 5hhz?
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<div class="bvseo-author">Asked by: gnk833</div>
<div class="bvseo-answer" data-answerid="6972311">
No, this is a closed loop 2.4GHz Frequency Hopping Spread Spectrum model (FHSS).
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2023-10-09</div>
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<div class="bvseo-question-answer" data-questionid="6342314">
<h2 class="bvseo-question">
Peut-on commander un chargeur sp&eacute;cofique au mod&eacute;le BM4200 - nous ne l'avons trouv&eacute; sur votre site . merci
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<div class="bvseo-author">Asked by: staigre</div>
<div class="bvseo-answer" data-answerid="6944844">
Veuillez contacter le support client de VTech au 1-800-267-7377 et un agent vous aidera.
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2023-09-14</div>
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<div class="bvseo-question-answer" data-questionid="6258022">
<h2 class="bvseo-question">
Le moniteur peut-il fonctionn&eacute; avec le wifi et notre cellulaire ou seulement avec le moniteur qui vient avec la cam&eacute;ra?
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<div class="bvseo-author">Asked by: Ame123</div>
<div class="bvseo-answer" data-answerid="6742513">
Ce n'est PAS un moniteur WiFi, il ne fonctionnera PAS avec votre t&eacute;l&eacute;phone portable. Si vous voulez du Wi-Fi, recherchez les mod&egrave;les commen&ccedil;ant par les lettres RM. Les moniteurs VM sont en boucle ferm&eacute;e, technologie de spectre &eacute;tal&eacute; &agrave; sauts de fr&eacute;quence de 2,4 GHz, et ne diffuseront la vid&eacute;o qu'&agrave; l'unit&eacute; parent (incluse dans la bo&icirc;te). (English Translation) This is NOT a WiFi monitor, it will NOT work with your Cell Phone. If you want WiFi, look for models beginning with the letters RM. The VM monitors are closed loop, 2.4 GHZ Frequency Hopping Spread Spectrum technology, and will only stream the video to the parent unit (included in the box).
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2024-07-01</div>
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<div class="bvseo-question-answer" data-questionid="6051988">
<h2 class="bvseo-question">
Why won't my mic work on my VTech baby monitor
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<div class="bvseo-author">Asked by: Baby4</div>
<div class="bvseo-answer" data-answerid="6563123">
Please contact customer support at (800) 267-7377. Without more details, it's impossible to answer your question. But there are setting for Mic sensitivity, maybe you changed the settings in the Menu?
<div class="bvseo-author">Answered by: VTech Product Expert</div>
<div class="bvseo-pubdate">Date published: 2022-11-14</div>
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